Lux Mountain Properties (“We”) are dedicated to safeguarding and respecting your privacy.
This policy (alongside our Terms of Use and any other referenced documents) outlines how we will handle any personal data collected from you or provided by you. Please review the following details carefully to comprehend our perspectives and practices concerning your personal data and how it will be managed. By visiting http://www.luxmountainproperties.com, you acknowledge and consent to the practices outlined in this policy.
Information we may collect from you
Information we collect and process about you:
Information you provide to us:
You may provide us with information when you interact with Lux Mountain Properties, whether by filling out forms on our website, contacting us via phone or email, or engaging with us in other ways. This includes details provided during site registration, service subscription, or when reporting issues. The information you provide may encompass your name, address, email address, phone number, financial details, personal descriptions, and photographs.
Information we automatically collect:
During each visit to our website, we may automatically gather certain information, such as technical details (e.g., Internet Protocol (IP) address, browser type, operating system), browsing activity (e.g., URLs visited, date and time of access), product interactions (e.g., viewed or searched items), and site engagement metrics (e.g., page response times, click behavior, session duration). This data helps us optimize our services and user experience.
Information received from third parties:
Lux Mountain Properties collaborates with various third parties (such as business partners, subcontractors, advertising networks, and analytics providers) who may provide us with information about you based on your use of our services. This could include supplementary details that enhance our understanding of your preferences and needs.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
Uses made of the information
We use information held about you in the following ways.
Information you give to us.
We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) or telephone with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means or telephone only if you have consented to this. If you do not want us to use your data in this way, you may contact us via our website. If at any time a user would like to unsubscribe from receiving future update emails, the user may contact us via our website or unsubscribe directly from our marketing emails; to notify you about changes to our service; to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you.
We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our site to ensure that content is presented in the most effective manner for you and for your computer; to allow you to participate in interactive features of our service, when you choose to do so; as part of our efforts to keep our site safe and secure; to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources:
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
Sharing and Disclosure of Your Personal Information:
Sharing within our group: We may share your personal information with our affiliated companies, including subsidiaries and our ultimate holding company, as defined in accordance with relevant legal definitions.
Sharing with selected third parties: Lux Mountain Properties may share your information with specific third parties for the following purposes:
- Business partners, suppliers, and subcontractors to fulfill contractual obligations.
- Analytics and search engine providers to enhance and optimize our website.
- Third-party service providers engaged to manage our business operations, website functions, or conduct activities on our behalf (e.g., sending newsletters or surveys), subject to your consent.
Disclosure to external parties: We may disclose your personal information in the following circumstances:
- In the event of a business sale or acquisition, where personal data may be transferred to prospective buyers or sellers.
- If Lux Mountain Properties or a significant portion of its assets are acquired by a third party, your personal data may be among the transferred assets.
- When obligated by law to comply with legal requirements, enforce our terms of use, or protect the rights, property, or safety of Lux Mountain Properties, our customers, or others.
These disclosures may involve sharing information with relevant authorities or organizations for fraud prevention and credit risk reduction purposes.
Where we store your personal data
Data Storage, Processing, and Security:
Location of Data Processing: The data we collect from you will be stored and processed within the European Economic Area (EEA). This data will be managed by our staff and suppliers within the EEA who work directly for us or on behalf of our suppliers. Their activities may include order fulfillment, processing payment details, and providing support services. By submitting your personal data, you consent to this transfer, storage, or processing. Lux Mountain Properties is committed to ensuring that your data is treated securely and in accordance with the Privacy Policy and General Data Protection Regulation (GDPR) (EU) 2016/679.
Data Security Measures: All information you provide to us is stored on secure servers. Payment transactions are encrypted to safeguard your financial details. If you have a password that grants access to specific areas of our website, it is your responsibility to keep this password confidential and not share it with others.
We implement appropriate data collection, storage, and processing practices along with security measures to protect your personal information, username, password, transaction details, and other data stored on our site against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services: Third-party online services we utilize to process your data adhere to certified agreements within the EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework, ensuring compliance with data protection standards.
Internet Transmission Risks: While we employ modern encryption methods and digital security certificates to protect the transmission of your personal data over the internet, please be aware that transmitting information online is not entirely secure. Therefore, any data transmission is undertaken at your own risk. Once we receive your information, we implement strict procedures and security features to prevent unauthorized access.
Your rights
Your Rights Regarding Personal Data:
Opting Out of Marketing Communications: You have the right to request that we do not process your personal data for marketing purposes. We will typically inform you in advance (prior to collecting your data) if we intend to use your data for marketing or disclose it to third parties for marketing purposes. To exercise your right to prevent such processing, please contact us via our website.
Third-Party Websites: Our website may include links to websites of our partner networks, advertisers, and affiliates. Please note that we do not control the content of these websites, and we are not responsible for their privacy practices. Before submitting any personal data to these websites, we recommend reviewing their privacy policies independently.
Access to Your Information: Under the General Data Protection Regulation (GDPR) (EU) 2016/679, you have the right to access the information held about you. You can exercise your right of access by submitting a request in accordance with GDPR regulations. We will provide you with the information we hold about you at no charge.
Correction, Restriction, or Deletion of Your Data: You also have the right to request correction, restriction, or deletion of your personal data in accordance with the GDPR (EU) 2016/679. If you believe that your personal data is inaccurate, incomplete, or being used inappropriately, please contact us to request necessary corrections or restrictions on use.
Changes to our Privacy Policy
Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy. You acknowledge and agree that it is your responsibility to review this Privacy Policy for any changes and updates.
Contact
Questions, comments and requests regarding this Privacy Policy are welcomed . Please email us at [email protected]
We will endeavour to respond to you within 24 hours
This document was last updated on October 4th 2024